I told my friend Nancy about my blog. She’s in her seventies and can barely use email. I told her about my plan to change the website development industry with my writing and coaching.
“Tell them to quit being mean to old people!” she said.
She went on to complain about not being able to read the font on websites. Too light. Too small.
“Just because you know I am supposed to click on something doesn’t mean that I know I’m supposed to click on something!”
I said, “Yeah! That sounds like a problem with the user experience. When things aren’t designed well, that creates cognitive fatigue.”
I got a kick out of using a phrase I had just learned: cognitive fatigue.
Nancy immediately responded with a raised voice, “NO! It creates murderous rage! And, we old people, if we knew where these developers lived, we’d HOBBLE over there with our walkers and beat them to death with our canes!” [Read more…] about How to make your website user friendly