Communication can make or break your relationship with clients, and meta conservations are one of the most important types of conversations that you can have with clients.
I've been in business for just about 10 years. I started as a freelancer and I’ve built an agency. I have six employees and I'm at multi-six figures and have been for several years.
I want to talk to you about changing your mindset on pricing.
In my web development work, I have been invited to submit many proposals. Over the years, I have decided to no longer participate in the RFP process. But why?
Ten years ago, I started as a freelancer in web development. Today, I have six employees and I'm at multi-six figures and have been for several years.
As my company grows, so do the requests for nonprofit discounts. If you are in the business of digital content creation, then you probably get a lot of requests for free and discounted services. At my agency, requests for discounts based upon... read more⇒
One of my coaching clients showed up with a list of questions to go over during our coaching session. I could tell from her list that we had moved past the practical nuts and bolts of building a website for a customer. She wanted to know about the... read more⇒
Does having a physical office address limit your ability to travel or restrict where you live? It did for me. Not long ago, I was among the many... read more⇒
When I started my business of creating websites, I called myself a website designer without knowing what that really meant. “Website designer” seemed... read more⇒
I’m an old pro when it comes to using coworking office space. I was introduced to the concept of coworking early. In 2012, I was the only employee in... read more⇒
I’ve been stalling. Dragging my feet. Like you, I’ve been getting emails from companies and individual business owners making their official... read more⇒
I told my friend Nancy about my blog. She’s in her seventies and can barely use email. I told her about my plan to change the website development... read more⇒
I coach people who want to become website developers. When they ask me “Do I need a photo of myself on my website?” I always answer, “Yes, of course... read more⇒
Throughout my career, I’ve taken leaps of faith and taken action in moments of desperation. Both have produced remarkable results. I used to be a... read more⇒
Yesterday was rough. It started with an anxious conversation in my own head about whether the Surgeon General was lying to us about the effectiveness... read more⇒
I’ve been questioning my decisions about things that I never imagined I would need to question. Suddenly, just going out my front door seems... read more⇒
I used to measure my business success and financial health by looking at my checking account balance. If it was above a certain amount, then I was OK... read more⇒
I had shoulder surgery last week. My left arm is in a sling and I am limited to using only my right hand. Before the surgery, I knew I would be using... read more⇒
I returned to my office this week to find a resume waiting on my desk. It’s one of the best resumes I’ve ever reviewed. It makes me wonder, “Why does... read more⇒
Hi, I’m Emily Journey. I founded and lead a website consulting agency with six coworkers. This blog is where I write about the things I’ve learned at my real job.
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