Communication can make or break your relationship with clients, and meta conservations are one of the most important types of conversations that you can have with clients.
I've been in business for just about 10 years. I started as a freelancer and I’ve built an agency. I have six employees and I'm at multi-six figures and have been for several years.
I want to talk to you about changing your mindset on pricing.
In my web development work, I have been invited to submit many proposals. Over the years, I have decided to no longer participate in the RFP process. But why?
Ten years ago, I started as a freelancer in web development. Today, I have six employees and I'm at multi-six figures and have been for several years.
As my company grows, so do the requests for nonprofit discounts. If you are in the business of digital content creation, then you probably get a lot of requests for free and discounted services. At my agency, requests for discounts based upon... read more⇒
One of my coaching clients showed up with a list of questions to go over during our coaching session. I could tell from her list that we had moved past the practical nuts and bolts of building a website for a customer. She wanted to know about the... read more⇒
I’m an old pro when it comes to using coworking office space. I was introduced to the concept of coworking early. In 2012, I was the only employee in my website development business. I could work from my home office but I wanted two things that... read more⇒
I’ve been stalling. Dragging my feet. Like you, I’ve been getting emails from companies and individual business owners making their official statement on Black Lives Matter and racism. I see these emails and statements in the media and I think, “I’m... read more⇒
I used to measure my business success and financial health by looking at my checking account balance. If it was above a certain amount, then I was OK. Otherwise, I felt nervous. That meant I felt nervous a lot. But this approach to measurement... read more⇒
I check my email too often. I crave the opportunity to provide and receive instant answers. Instead of chipping away at larger projects, I look for the quick reinforcement I get from resolving the smaller issues of the day. Even so, I am probably... read more⇒
Whether or not you can afford my services is none of my business. Your wallet, your budget, has no impact on my pricing. Oh, I can hear it now, “But, my customer isn’t willing to pay that much!” So get new customers. Sounds heartless. I understand... read more⇒
I was planning to write about the importance of outsourcing and delegating tasks for successful time management. But, I got bored. I was thinking, “You can read about this stuff anywhere.” But it did get me thinking about how time management used to... read more⇒
