Communication can make or break your relationship with clients, and meta conservations are one of the most important types of conversations that you can have with clients.
I want to talk to you about changing your mindset on pricing.
In my web development work, I have been invited to submit many proposals. Over the years, I have decided to no longer participate in the RFP process. But why?
Ten years ago, I started as a freelancer in web development. Today, I have six employees and I'm at multi-six figures and have been for several years.
As my company grows, so do the requests for nonprofit discounts. If you are in the business of digital content creation, then you probably get a lot of requests for free and discounted services. At my agency, requests for discounts based upon... read more⇒
One of my coaching clients showed up with a list of questions to go over during our coaching session. I could tell from her list that we had moved past the practical nuts and bolts of building a website for a customer. She wanted to know about the... read more⇒
Does having a physical office address limit your ability to travel or restrict where you live? It did for me. Not long ago, I was among the many people looking for a career or job that offered me the independence of working remotely. I wanted the... read more⇒
When I started my business of creating websites, I called myself a website designer without knowing what that really meant. “Website designer” seemed like the clearest way to communicate my services to a potential customer. Thanks to some ready-made... read more⇒
Throughout my career, I’ve taken leaps of faith and taken action in moments of desperation. Both have produced remarkable results. I used to be a social worker. I spent so much time and money to embark on a career that I didn’t like. . . I kept... read more⇒
Yesterday was rough. It started with an anxious conversation in my own head about whether the Surgeon General was lying to us about the effectiveness of face masks. Did the shortage of medical grade face masks justify lying about their effectiveness... read more⇒
I’ve been questioning my decisions about things that I never imagined I would need to question. Suddenly, just going out my front door seems complicated. I am reminded… Every decision we make has consequences. I own an agency that I started in... read more⇒
Whether or not you can afford my services is none of my business. Your wallet, your budget, has no impact on my pricing. Oh, I can hear it now, “But, my customer isn’t willing to pay that much!” So get new customers. Sounds heartless. I understand... read more⇒
“Have a blessed day!” I used to cringe whenever I heard these words. They felt oppressive, like somebody trying to push their religion on me. I had some serious baggage around religion. And I had a big chip on my shoulder that made it impossible for... read more⇒
