I started developing websites for money in 2012 when I was unemployed and 42 years old. Behind me was my experience as a social worker, retail shop owner, textbook salesperson, and vending machine sales manager. I had recently recovered from a... read more⇒
Over the past few weeks, I’ve been helping someone who owns a website development agency. He brings in new business and manages all the projects for his agency. But he’s not a website developer himself. So he contracts out that work. And he’s had... read more⇒
I became a website developer in 2012 when I was unemployed and 42 years old. Since then, I have been helping people and companies with their website problems. Along the way, I have made a few mistakes and learned some valuable lessons. Here is my... read more⇒
A former client did a chargeback on my company this week. I cannot stand looking at his website and seeing the work we did for him. Right there for all to see! Still, he claims we did nothing. I’m tempted to whine about him and blather on about how... read more⇒
Communication can make or break your relationship with clients, and meta conservations are one of the most important types of conversations that you can have with clients.
I want to talk to you about changing your mindset on pricing.
In my web development work, I have been invited to submit many proposals. Over the years, I have decided to no longer participate in the RFP process. But why?
Ten years ago, I started as a freelancer in web development. Today, I have six employees and I'm at multi-six figures and have been for several years.
As my company grows, so do the requests for nonprofit discounts. If you are in the business of digital content creation, then you probably get a lot of requests for free and discounted services. At my agency, requests for discounts based upon... read more⇒
One of my coaching clients showed up with a list of questions to go over during our coaching session. I could tell from her list that we had moved past the practical nuts and bolts of building a website for a customer. She wanted to know about the... read more⇒
Does having a physical office address limit your ability to travel or restrict where you live? It did for me. Not long ago, I was among the many people looking for a career or job that offered me the independence of working remotely. I wanted the... read more⇒
When I started my business of creating websites, I called myself a website designer without knowing what that really meant. “Website designer” seemed like the clearest way to communicate my services to a potential customer. Thanks to some ready-made... read more⇒
Throughout my career, I’ve taken leaps of faith and taken action in moments of desperation. Both have produced remarkable results. I used to be a social worker. I spent so much time and money to embark on a career that I didn’t like. . . I kept... read more⇒