I started developing websites for money in 2012 when I was unemployed and 42 years old. Behind me was my experience as a social worker, retail shop owner, textbook salesperson, and vending machine sales manager. I had recently recovered from a... read more⇒
Over the past few weeks, I’ve been helping someone who owns a website development agency. He brings in new business and manages all the projects for his agency. But he’s not a website developer himself. So he contracts out that work. And he’s had... read more⇒
I became a website developer in 2012 when I was unemployed and 42 years old. Since then, I have been helping people and companies with their website problems. Along the way, I have made a few mistakes and learned some valuable lessons. Here is my... read more⇒
A former client did a chargeback on my company this week. I cannot stand looking at his website and seeing the work we did for him. Right there for all to see! Still, he claims we did nothing. I’m tempted to whine about him and blather on about how... read more⇒
There was a time when I felt insecure about the value of my services. I believed every single recipient of a proposal from me was supposed to say, “yes.” If a prospect said, “no” then it was because of a problem in my proposal. You know… like the... read more⇒
Communication can make or break your relationship with clients, and meta conservations are one of the most important types of conversations that you can have with clients.
I've been in business for just about 10 years. I started as a freelancer and I’ve built an agency. I have six employees and I'm at multi-six figures and have been for several years.
I want to talk to you about changing your mindset on pricing.
In my web development work, I have been invited to submit many proposals. Over the years, I have decided to no longer participate in the RFP process. But why?
Ten years ago, I started as a freelancer in web development. Today, I have six employees and I'm at multi-six figures and have been for several years.
As my company grows, so do the requests for nonprofit discounts. If you are in the business of digital content creation, then you probably get a lot of requests for free and discounted services. At my agency, requests for discounts based upon... read more⇒
One of my coaching clients showed up with a list of questions to go over during our coaching session. I could tell from her list that we had moved past the practical nuts and bolts of building a website for a customer. She wanted to know about the... read more⇒
I’m an old pro when it comes to using coworking office space. I was introduced to the concept of coworking early. In 2012, I was the only employee in my website development business. I could work from my home office but I wanted two things that... read more⇒